We invite you on December 15 (Wednesday) at 16.00 Minsk time to a free online webinar "Chatbot for contact center and sales department. How it works for others. Only real cases".Why should you attend a webinar?
We will analyze in detail, using real examples, methods for improving the quality of processing text messages from customers, consider examples of chatbot implementations in contact centers and sales departments, as well as show the interface of the proposed solution and answer your questions.And why do we need a chatbot at all?
According to statistics, 65% of customers prefer to send a text message rather than call. An intelligent chatbot will speed up customer service and not only increase the effectiveness of your operators, but also help raise the quality of service to a new level.And the communication platform, what is it anyway?
The communication platform will combine different text channels of communication with your customers (Viber, WhatsApp, Telegram, etc.) into a single customer interaction management system. Not only will you receive client messages from the main text channels, but the client will not be confused when moving from one communication channel to another. Thus, on average, the efficiency of the call center and sales department increases by 30%.
If you have any questions about registration:
call by phone: +375297053073 (Anton, NEWLAND Technology marketer)
The CraftTalk platform is really an excellent solution to improve the quality of interaction with consumers. You have a great opportunity to help the company increase profits and bring special benefits to the business. Therefore, be sure to visit our webinar!
We are waiting for you at the webinar on December 15 at 16:00!Speakers:
Denis Petukhov, General Director, co-founder of Kraft-Talk LLC
Mikhail Sbitinkov - Technical Director, co-founder of Kraft Talk LLC