Our specialists have successfully launched an intelligent chat-bot on the website of Evroopt Online Store LLC, which will answer visitors' questions and help operators to interact with customers faster and better. Besides, the chat-bot will be placed in "Evroopt" TV-channel, as well as in Viber channel. The communication channels will be combined in an omni-channel platform.
The Smart Assistant is designed to optimize call centers and improve the quality of customer service. It answers consumers' questions, helps with product selection, and, if necessary, trains the company's staff. A chat-bot can serve any purpose. The main thing is how to set it up.